Privacy Policy

Privacy Policy

Introduction

UKGROWSHOP LTD (“we” or “us” or “our”) is committed to protecting the privacy of our website visitors and customers. This privacy policy explains how we collect, use, and disclose personal information about you.

Personal information collection

We may collect, use, store, and transfer different kinds of personal information about you, which includes:

  • Contact details (name, email address, phone number, etc.)
  • Payment details (credit card, billing address, etc.)
  • Delivery address
  • Purchase history
  • IP address, browser type, and other technical information

Personal information usage

We may use your personal information for the following purposes:

  • Processing orders and payments
  • Providing customer service and support
  • Sending marketing and promotional messages (if you have given consent)
  • Improving our website, products, and services
  • Preventing fraud and other illegal activities

Personal information sharing

We may share your personal information with:

  • Third-party service providers (payment processors, delivery companies, etc.)
  • Law enforcement and government agencies (if required by law)
  • Business partners and affiliates (for marketing purposes)

Personal information retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Personal information security

We have implemented appropriate technical and organizational measures to safeguard your personal information from unauthorized access, use, and disclosure.

Your rights

You have certain rights with respect to your personal information, including:

  • The right to access your personal information
  • The right to request correction of your personal information
  • The right to request erasure of your personal information
  • The right to object to the processing of your personal information
  • The right to request restriction of processing of your personal information
  • The right to data portability

Cookies

Our website uses cookies to improve user experience and for analytical purposes. By using our website, you consent to our use of cookies.

Changes to this policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

If you have any questions or concerns about this privacy policy, please contact us at [email protected].